Shipping Information

All orders are processed within approximately 2–5 business days after payment confirmation. During holidays, promotional events, or peak seasons, processing times may be slightly extended.

Shipping Destinations

TesoroCasa proudly ships worldwide, subject to destination availability and local shipping regulations.

Estimated Delivery Time

Delivery times vary depending on destination country, customs clearance, courier service, and local conditions. Delivery estimates are provided for reference only.

Shipping Charges

Shipping charges are calculated automatically during checkout based on destination, package dimensions, weight, and selected shipping service.

Customs Duties & Taxes

International shipments may be subject to customs duties, VAT, import taxes, or local fees imposed by destination authorities. These charges remain the responsibility of the customer.

Incorrect Shipping Information

Please ensure your shipping details are accurate. TesoroCasa is not responsible for delays or losses resulting from incorrect or incomplete addresses supplied during checkout.

Damaged Packages

If your shipment arrives damaged, please contact us within 48 hours with photographs of the package, shipping label, and product so our support team can review your request.

Customer Support

If you have any questions regarding shipping, delivery, customs, or order tracking, please contact our support team. We aim to respond within 24–48 business hours.

Contact & Business Details