How We Protect Your Information

This Privacy Policy explains how TesoroCasa collects, uses, stores, and safeguards customer information when you browse our website, place an order, subscribe to updates, or contact our customer support team.

Information We Collect

When you place an order, subscribe to our newsletter, complete a form, or contact us, we may collect information including:

• Name and contact details
• Email address and telephone number
• Billing and shipping addresses
• Order details and purchase history
• Payment-related information processed through secure providers
• Messages, inquiries, and customer support communications
• Website usage information collected through cookies and analytics tools

How We Use Your Information

Customer information may be used to:

• Process, confirm, and fulfill orders
• Arrange delivery and provide tracking information
• Respond to customer support requests
• Provide product, customization, and service information
• Send order confirmations and important account updates
• Improve our website, services, and shopping experience
• Prevent fraud, unauthorized transactions, and misuse
• Comply with legal, regulatory, and accounting obligations

Payment Security

Payments are processed through secure and trusted payment gateways. TesoroCasa does not store or have direct access to complete payment card details.

Sharing of Information

TesoroCasa does not sell, rent, or trade customer personal information.

Information may be shared only when necessary with trusted providers such as payment processors, delivery companies, website hosting services, analytics providers, customer support platforms, professional advisers, or legal authorities.

Cookies & Website Data

Our website may use cookies and similar technologies to improve website functionality, remember preferences, measure website performance, understand traffic, and personalize the shopping experience.

You may manage or disable cookies through your browser settings. Disabling certain cookies may affect website features or performance.

Marketing Communications

Customers may receive promotional emails, offers, product updates, or announcements from TesoroCasa where permitted. You may unsubscribe at any time by using the unsubscribe link included in marketing emails.

Data Retention

Personal information may be retained for as long as reasonably necessary to process orders, provide customer support, maintain business records, resolve disputes, prevent fraud, and comply with legal obligations.

Your Privacy Choices

Subject to applicable laws, you may contact us to request access to, correction of, or deletion of certain personal information held by TesoroCasa.

Third-Party Links

Our website may contain links to third-party websites or services. TesoroCasa is not responsible for the privacy practices, security, or content of external websites.

Policy Updates

We may update this Privacy Policy when necessary to reflect legal, technical, or business changes. Updated versions become effective when published on our website.

Your Consent

By using our website, submitting information, or placing an order, you acknowledge the collection and use of information as described in this Privacy Policy.